IT support for your business with Proper Access

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IT is an area that consistently demands that a business either employ a highly paid, in-house person who knows all the ins and outs of what makes servers, workstations, internet, printers and other techie stuff work, or farm the work out to a company that specializes in IT but has the business locked into an expensive, complicated contract.

By Sean O’Brien, Founder of Proper Access

With leaner staffing numbers and higher expenses, businesses are trying to come up with ways to get the most bang for their bucks. IT is an area that consistently demands that a business either employ a highly paid, in-house person who knows all the ins and outs of what makes servers, workstations, internet, printers and other techie stuff work, or farm the work out to a company that specializes in IT but has the business locked into an expensive, complicated contract.

At Proper Access, our No Worries Premium IT Support is a product for businesses with simple, easy-to-understand contract language. And it doesn’t matter if your business is comprised of two office staff members who may need occasional help with a computer issue, or it’s a global enterprise that employs hundreds.

We’ll come in and run a network discovery tool, then show you where your weak spots are and what your risk is, like employee theft potential, hacking and more. We’ll create a plan that both fixes your systems and manages the IT. And our contracts are as simple as one low rate per tech asset.

If any employee has a problem, all he or she has to do is call, text or email us and that automatically opens a ticket. Most of the time we can remotely fix any issue. And because we are a U.S.-based team, our friendly, helpful support staff is always there for an onsite visit if necessary.

Losing time to deal with IT issues can slow down productivity and hurt your businesses. A key employee working remotely without computer access can be crippling. To find out how your businesses can stay up and running, simply text “No Worries Premium IT Support” to our Site Specialist Matt, at 330-618-7756, or email him at Matt@ProperAccess.com.

Proper Access is located at 8584 E. Washington Street in Chagrin Falls. The website is ProperAccess.com.