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How to respond to a review

Before a customer steps through the door, your reputation may be at stake. Here's "how" and "why" you need to respond to online reviews. Positive ReviewsIf a good customer leaves a glowing five-star review, it can't get any better than that, right? Actually, it can. Here's why you should always respond to a positive review: • It's the...

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The Starving Chef Recipe: Panini Picnic Sammies

These portable Italian sandwiches make for a tasty treat after a long day of exploring. So, unfurl your blanket and pop open your basket, it’s time for a picnic. Panini Pressed Picnic Sandwiches Prep time: 24 hoursCook time: 30 minutesMakes: 6-8 servings Ingredients 1 large ciabatta loaf2 t butter, melted4 oz. goat...

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Summer is the ideal time to replace your roof, beating the fall rain and snow

The long days of summer are the ideal time to replace your roof. The extra daylight hours mean workers can start early and stay late, and no one has to worry about spring rains and autumn snow falls interrupting progress. How do you know if you need a new roof? The signs include damaged shingles, missing shingles and evidence of water leaking...

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Have you been delaying?

Many people have put off until tomorrow what needed to have been done today. “Estate planning is just one of the things many people have shifted to the back burner,” explains Jay Nabors, a Cleveland-based attorney who focuses on estate planning. “But just like you can’t ignore your personal wellbeing by avoiding trips to the doctor, you...

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Plato’s Closet has re-emerged with a fresh new look and tons of fabulous finds

If you haven’t seen Plato’s Closet lately, you haven’t seen Plato’s Closet. While most of us spent the quarantine period binge-watching shows and putting on weight, the team at North Olmsted’s fashion-forward resale shop got busy masterminding a fabulous floor-to-ceiling renovation in preparation for its 18th anniversary celebration...

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