Pet boarding 101

Cover 180226 Dog Gone Crazy1930
Pet owners’ vacation plans should include securing a safe place for furry family members to call home. Sandra Jenkins (left), owner of Dog Gone Crazy, and FunHouse Manager Katlin Kall reveal what to do before you board. (Photography by Benjamin Margalit/Margalit Studio)

By Beth Newcomb

Vacations are a time to relax, unwind and enjoy a little quality time in places unknown, typically with the family in tow. But not every getaway is a good fit for the furry members of your brood.

While you’re immersed in the excitement of choosing a destination, booking rooms and buying plane tickets, planning for your pet’s time away from home while you’re away is an important part of the equation, says Sandra Jenkins, owner of Dog Gone Crazy—a dog and cat boarding facility in Medina.

“Just as you would carefully choose someone trusted to care for your children while you’re away, you should also consider who will be caring for your pet,” she notes.

“If you’ve never boarded a dog before, you may not realize they’re often afraid when you drop them off. By choosing the right facility to care for your pets, you can minimize any anxiety they may feel and help them to enjoy a little vacation of their own.”

Take a Tour
You’d never dream of dropping your child off at daycare without having toured the facility first. The same goes for boarding your pet.

“Most of our clients are Mimi readers who care deeply about their animals,” Sandra says. “We welcome pet owners to visit us for a tour seven days a week, any time between 10 a.m. and 6 p.m. No appointment is necessary.”

During my visit, a couple dropped in to do exactly that. They were unhappy with the care their treasured pooch had been receiving at a competitor’s boarding facility, and paid a visit to Dog Gone Crazy to evaluate how Sandra and her team measured up.

After they’d seen all there was to see, the wife had this to say on her way out the door, “I’m impressed by the fact that with as many dogs as you have there is no smell.”

Sandra smiles graciously before telling the woman it’s because she and her team sanitize all areas of Dog Gone Crazy two times each day.

“People love how clean the facility is,” she notes.

“During the tour, we explain what happens throughout your pet’s day,” she adds. “It makes people happy and they feel reassured that all will be well with their animal, and they’re glad to know a person is here 24/7.”

When you visit, Sandra says, you’re always greeted by a staff member, which is unique.

“We’re one of the few boarding facilities with an on-site owner and full staff,” she says.

Secure and Safe

All dogs at Dog Gone Crazy are kept separated for safety purposes, and there are separate play areas. When it’s time for your dog to romp, a staff member accompanies it to a play area for some one-on-one time. There are even walking trails on the six-acre property for additional stimulation. Multiple dogs from the same family can board together in a family suite and playtime is shared.

“We take dogs out to play and potty four to five times each day,” Sandra notes.

Dogs are given free access to individual outdoor runs, and they can come in and go out as they please. All buildings have heating and air conditioning.

Care and Comfort
Pet owners are encouraged to bring whatever they think necessary to ensure their pet feels comfortable during its stay away from home. That might include things like toys and bedding, bones and treats. But these items aren’t necessary as Dog Gone Crazy supplies them as part of your pet’s stay.

Food is also included, but Sandra says it’s best to supply your dog with its usual food items to minimize stomach upset.

Before You Board
Pets must have a reservation to board with Dog Gone Crazy, so when making your vacation plans it’s important to secure your dog’s spot at the kennel as well.

Pets must also be up-to-date on vaccines, which include Bordetella, distemper, rabies and lepto. Cats must be vaccinated for rabies and FVRCP.

Plan to provide the staff with your pet’s vaccination record at least seven days prior to its stay.

Room and Groom
Dog Gone Crazy offers on-site grooming, so you can have your pup clipped and fluffed while you’re away. There are two on-site groomers working seven days a week. You can schedule grooming when you make your reservation.

What it Costs
Boarding at Dog Gone Crazy starts at a modest $24 per night, with police, fire and military personnel enjoying a 20 percent discount. Everything is included in your pet’s stay and there are no additional fees for oral medications, food or potty times.

There are 84 individual kennels, four family suites and nine cat condos. Every pet gets a treat at bedtime.

If you pick your pet up before noon on the last day of its stay, you won’t be charged for that day.
Sandra stresses that space fills up quickly around prime vacation times, so it’s best to make your reservation early.

In Memory Of
Crazy Kip J, one of Sandra Jenkins’ beloved pups, passed away in early February. He worked tirelessly at Dog Gone Crazy to help keep the other dogs relaxed and calm. Sandra and her husband say they miss him dearly.

Crazy Kip J, one of the Jenkins family's beloved pups

Dog Gone Crazy is located at 4070 Foskett Road, in Medina. The phone number is 330-273-1777. Office hours are 10 a.m.-6 p.m. Visit the website at and find them on Facebook at the same name. Discounts are available for seniors, military personnel and service personnel.