Bridgewater Senior Home Care helps to bridge the gap between families and care options, helping them to make the best-informed decisions for their loved ones
By Patricia Nugent
Older adults who wish to stay in their own home as they age—or need guidance in finding the best-fit assisted living when the time comes—will find a helping hand with Bridgewater Senior Home Care.
“We offer the best of both worlds: in-home support care and placement services,” says founder Molly Koenig, who is uniquely qualified to helm this company. She’s spent most of her career, 22 years, in every level of senior care and has a keen understanding of people’s needs. “We treat families holistically, spending the time to get to know them, and pinpoint and assess their needs, goals and capabilities. Our clients appreciate the white-glove level of service our one-stop operation gives.”
Most of the time, Molly and her husband, Chris, work with the children of older adults.
“These sons and daughters may still be working or retired and unable to offer the care their mom or dad needs,” she says.
What is Covered in Home Care?
“The trust factor is very important to us,” says Molly. “We only hire kind, patient and genuine caregivers who feel they belong in this field.”
The non-medical, in-home support care services they provide range from companionship to medication reminders, bathing assistance, personal care, meal prep, light housekeeping and transportation to stores or doctor’s appointments.
“Our bonded and insured caregivers are employees who are passionate about what they do—and it shows,” she says. “They develop personal relationships with our clients, and we match them for the best personality fit. Our clients say the nurturing caregivers feel like family, and that’s important to us. We hand-pick our staff and pay them well above the industry standard.”
Bridgewater can provide clients flexibility, with as little as four-hour visits to full-spectrum 24-hour care, whatever works best. Communication is also a layer of service, and families appreciate the daily notes from the caregivers detailing what happened each day. Families can easily review the daily notes in Bridgewater’s online portal, The Family Room.
“One of Bridgewater’s philosophies is that we treat our caregivers very well, causing a trickle-down effect,” she says. “When they feel happy, they provide the same feeling to clients.”
Bridges to Care
Following a hospital stay, skilled care or rehabilitation, through the Bridges to Care Program a team member can help clients make a smooth transition back to home.
“Our dedicated staff will review discharge instructions and develop a plan for care,” says Molly. “Oftentimes a placement happens suddenly, such as due to a fall, and we are available 24/7 to step in to help.”
Senior Placement Services
Choosing a senior living facility is a complicated undertaking. To provide clients with suggestions of the best fit for their clients, Molly and Chris take detailed assessments first, pinpointing their situational needs and capabilities. They do the research and legwork to give them options for places that would be a good match for their lifestyle and budget.
“After that we put a plan in place for independent living, assisted living or memory care,” says Molly. “We can even go on tours with them and act as an advocate. We know what to look for and what questions to ask. Our goal is to provide solutions and ultimately peace of mind for everyone in the family.”
Chris and Molly have been inside all the facilities and are familiar with their amenities, the staff and their accreditations.
Through this cost-free advisory service, Bridgewater helps family members make the best-informed decisions. Even after a client moves into a place, they stay in touch with them to make sure he or she is happy there.
Based in Strongsville, Bridgewater Senior Home Care helps seniors and families throughout Northeast Ohio and down to Columbus. Call 440-210-9994 or visit BridgewaterSenior.com for more information.