Van’s Auto Service & Tire Pros provides unparalleled service for your peace of mind

By Mary Malik

Van’s Auto Service & Tire Pros is celebrating its 10th anniversary in Northeast Ohio. It’s one of those businesses that took a family-owned, 30-plus-year legacy and all the dedication and hard work that entails and applied those qualities right here. With 14 locations across the area, it looks like they’re doing something right.

“It’s hard to believe it’s been 10 years and our first store in Wadsworth has grown into 14 stores across Northeast Ohio,” general manager Zack McMurray says. “Fast growth always presents its challenges, but we’ve done it by sticking to that small-shop mentality. We make decisions as if we were still that one small shop, then implement those decisions across all our stores. It’s an approach that’s worked well for us.”

The entire Van’s team was proud and happy to celebrate its tenth anniversary throughout the month of September. Van’s invited its customers for “lunch on Van’s” with a visit from the Antonio’s Pizzeria food truck.

“Antonio’s visited each of our locations during the month to deliver delicious food and help us thank our customers for their loyalty,” Zack says. “It takes a lot of effort to deliver top-notch service and provide a good work environment and culture for our staff. We do that by listening to everyone’s needs and working together to offer the best.”

Zack says that having Van’s kind of success certainly doesn’t mean they know it all. They are always looking for ways to improve quality and create a better customer experience. Everyone works as a team toward those common goals.

Speaking of team players, Van’s is working again this year with perhaps the ultimate team player, Nick Chubb, who was chosen by Van’s for his work ethic, his humility and dependability, the same qualities that Van’s strives for in business.

“This is our third year working with Nick and we couldn’t have picked a better spokesperson,” Zack says. “Nick puts his head down, works hard and strives to be the best. And he’s a genuinely good person. When you try to be a good human being and positive influence in society, those tenets guide your decisions. That’s where it all starts with Nick, and with Van’s.”

We all know that Nick Chubb’s injury was devastating for him and for fans. But Van’s “Nick Chubb Mondays” will continue this season.

“We had a lot of excitement around “Nick Chubb Mondays” for the past two years, where we provided a discount based upon the number of yards Nick had the previous game,” Zack says. “Although we’ve had to switch gears, we still wanted to support Cleveland fans, so we’re offering discounts based on the team’s performance from the previous game.”

Zack says the actual deal could change week to week, so check with your local Van’s each Monday for the savings on a set of four select brand tires along with premium installation that same week.

Part of Van’s success is that they understand that getting work done on our cars isn’t something we look forward to, often catches us off guard, and can be a financial burden.

“Auto service and repair is a necessary evil, let’s face it,” Zack says. “We understand that and strive to treat people with honesty, respect and always in a professional manner. We know it can be a stressful experience, so we also like to lighten things up with a few laughs.”

Along with those laughs, Van’s customer service includes free shuttle rides to and from their locations or loaner courtesy vehicles so there’s no interruption to your daily routine, comfortable waiting areas and professional and certified technicians servicing vehicles.

“With new cars so expensive, if you can find them at all, people are taking better care of their current cars,” Zack says. “Our customers appreciate the digital inspection we perform that gives them a quick snapshot of the overall health of their vehicle, offering recommendations for future services and things to pay attention to so they can prepare for what their car may require down the road. Customers get a full copy of the inspection along with explanations and photos right on their phone.”

With its history of longevity and dependability, attention to detail and the highest quality services, it’s no wonder Van’s Auto Service & Tire Pros has been so successful in Northeast Ohio. And just as Nick Chubb is working hard to get back on the field, Van’s will continue to work hard for its customers.

The Wadsworth Van’s Auto Service & Tire Pros is located at 185 Broad St in Wadsworth. For more information call 330-336-6630 or check the website VansTirePros.com for all Van’s locations, hours and to schedule an appointment.