With so many window replacement companies to choose from, a real Window City Pros customer that lives right here in Northeast Ohio explains their experience

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With decreased energy bills, easy cleaning and maintenance, beautiful curb appeal and all-around safety features, Window City Pros provided window replacement solutions for all the members of the McFarland family. (Photography: Adrienne Rose)

By Adam Cook

For one Northeast Ohio family, replacing windows was about more than just enhancing curb appeal. It was about enhancing safety, comfort and energy efficiency. The McFarlands found that Window City Pros delivered on all fronts, exceeding their expectations on every level.

Safety First
When Don and Karen McFarland decided to make updates to their home two years ago, replacing their windows and the safety of their son, Tye, was a top priority. They needed windows that offered more than just a view.

“We called Window City Pros here in Northeast Ohio because they are local and family-owned. We wanted to talk to a company that was building a reputation for quality work in our area,” says Karen. “And they know Cleveland, our climate and weather conditions. They provided us with peace of mind, showing us features specifically designed for families like ours. For us, the night latches were a standout feature, not just for safety but also because we like to let fresh air in and enjoy the outdoors when the weather is nice.”

These latches securely lock the windows in a slightly open position, preventing young children from opening them further.

“The night latches are a game-changer for us,” Don says. “We sleep better knowing we have that extra layer of security in place, and if we ever need to, our new windows are easy to open in case—God forbid—there’s ever a fire.”

Window City Pros offers windows that tilt inward, making it easy to clean both sides of the glass without needing a ladder or removing the screens.

The McFarlands’ new windows also feature secure sashes that prevent them from slamming shut or falling unexpectedly, adding another level of safety to their home.

Comfort, Day or Night
For Karen, their Window City Pros windows have transformed their home inside and out.

“We’ve received so many compliments from our neighbors,” she says. “Before, I’d keep the curtains drawn because the old windows were such an eyesore. Now, I pull them back, let the light in and enjoy the view.”

Karen says she has never felt more at home, thanks to the new windows that have created a comfortable and inviting atmosphere.

“It’s amazing how much better you feel when you open the windows and let the sunshine in. Our home has never been warmer in the winter, and I no longer hear the constant hum of the AC or the heat kicking on like before,” she adds. “It feels like our house is giving back to us.”

Working with Window City Pros
“Having the consultant from Window City Pros come to our home was easy and convenient. We really appreciated the options they gave us not just for appearance but also for quality. They presented three window options, there wasn’t a bad choice. It just enabled us to choose the windows that best fit our needs and budget. The energy savings have been remarkable. We’ve seen two years of reduced electric bills in summer and gas bills in the winter,” Don says. “It’s like the windows are paying for themselves.”

For a limited time, Window City Pros is offering free installation on all windows and doors. Additionally, Mimi readers can enjoy an exclusive $50 discount per window.

For Don, it’s almost as if the new windows work for him, maintaining a consistent temperature throughout the home. “Cleaning is a breeze,” he says. “Our new windows tilt inward, allowing me to clean both sides of the glass without needing a ladder or removing the screens. Plus, with no more painting or caulking required, they’ve been completely maintenance-free. The whole experience, now two years in, has exceeded our expectations at every level. We love everything about them. What more could a family ask for?”

Discover why families across Northeast Ohio are trusting Window City Pros to deliver a home improvement experience that exceeds expectations. To schedule your consultation, call 440-739-7649.