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The highly skilled orthopedic surgeons at UH Geauga Medical Center have gone high tech

Most surgeons would agree with what Aristotle said 2,000 years ago—“the hand is the tool of tools.” And while there is no replacing the skilled hands of a surgeon, when paired with a robotic arm in today’s modern medicine, it can lead to even better outcomes. This summer, University Hospitals Geauga Medical Center, a Campus of UH...

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P.K. Wadsworth Heating & Cooling makes it a point to make it right

Mine is the voice you hear when calling P.K. Wadsworth Heating & Cooling, and how I use it is one of the most important parts of my job. The tone of my voice will set the customer at ease, letting them know I am happy to assist them in any way I can. Listening is key in any customer service role. By letting the customer know we are listening to...

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For people with Medicare, September is traditionally a time to review their current plan

For people with Medicare, September is traditionally a time to review their current plan. Taking a quick couple of minutes to chat about Medicare with me is different from the Annual Enrollment Period, which this year runs from Sunday, October 15, to Thursday, December 7. I’d like to invite you to spend just a few minutes on the phone, via...

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Happening now at Floorz, the biggest sales of the year—and you get to decide how you want to cash in

Whether an experience, good or service, we all love it when something has been curated just for us. At Brian Erickson’s Floorz, customers have the rare opportunity to enjoy all three, particularly this month. During Karastan’s Save Beautifully Fall Sale, not only can shoppers select from high-quality products offered in a customer-centric...

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Sewer Cleaning Company employs a new repair technology that doesn’t involve tearing up your front yard—no-dig sewer repair

In the past 20 years with Mimi Magazine, I have written more than 1,000 stories about local businesses, and in all that time I have never used the word “amazing.” I consider it a hyperbole, an exaggeration. After all, something isn’t “amazing” unless it actually engenders “amazement.” Well, after speaking last week with...

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